Chat Sessions Analytics

Track and analyze customer communication through chat sessions

Track engagement metrics over time

Average response time: 2 minutes 30 seconds

Reservations (40%), Menu questions (35%), Hours (25%)

92% customer satisfaction with chat support

Daily breakdown of all platform metrics (Last 30 days)

Date	Profile Views	Unique Visitors	Menu Views	Wishlist Adds	Table Reservations	Chat Sessions
Jan 9	462	309	601	42	30	24
Jan 8	419	226	434	44	32	19
Jan 7	366	204	959	43	24	12
Jan 31	484	273	759	25	19	14
Jan 30	757	338	884	66	33	7
Jan 29	389	231	771	61	17	24
Jan 28	458	434	525	59	20	11
Jan 27	303	442	701	57	32	10
Jan 26	335	288	966	29	37	11
Jan 25	505	460	812	55	38	11
Jan 24	670	363	935	64	12	5
Jan 23	330	208	490	54	37	23
Jan 22	663	238	502	59	22	5
Jan 21	598	290	494	44	35	6
Jan 20	416	249	497	57	33	12
Jan 19	768	359	579	35	32	12
Jan 18	569	357	982	31	23	21
Jan 17	370	229	899	52	14	7
Jan 16	565	232	615	30	19	12
Jan 15	795	460	953	51	19	10
Jan 14	409	371	714	36	24	6
Jan 13	739	409	873	25	32	10
Jan 12	601	233	710	55	36	11
Jan 11	707	253	644	53	11	23
Jan 10	789	352	861	33	33	14
Feb 5	437	409	961	37	27	11
Feb 4	753	400	703	35	32	21
Feb 3	412	382	517	54	15	20
Feb 2	448	441	812	32	29	20
Feb 1	409	476	854	47	17	19